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Privacy Policy

Privacy Policy for Café Momus

Last updated: 28/12/2024

Thank you for visiting Café Momus. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with UK data protection laws (including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018).

  1. Introduction

1.1. Purpose of this Policy
This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By visiting or using our website, you accept and consent to the practices described in this policy.

1.2. Data Controller
For the purposes of data protection law, Café Momus (referred to as “we,” “us,” or “our”) is the “Data Controller” of your personal information.

  1. Data We Collect

2.1. Information You Provide

Contact Information: Name, email address, postal address, phone number.

Payment Information: Card details, billing address (collected via WooCommerce).

Order Details: Products you purchase, delivery details, and other order-related information.

2.2. Automatically Collected Information

Log Data: IP addresses, browser type, operating system, and access times.

Cookies & Similar Technologies: We use cookies to track your interaction with our site. For more details, see our Cookie Policy.

  1. How We Use Your Data

We may use your personal data for the following purposes:

  1. Order Processing and Fulfilment: To manage and process orders placed through WooCommerce, including handling payments and deliveries.
  2. Communication: To respond to your enquiries, provide support, and send you updates regarding your orders or changes to our services.
  3. Site Administration: To improve our website, troubleshoot technical issues, and enhance user experience.
  4. Legal Obligations: To comply with applicable laws, regulations, and court orders.
  1. Legal Basis for Processing

We rely on one or more of the following legal bases to process your personal data:

Performance of a Contract: Processing is necessary for us to fulfill our contract with you (e.g., providing the products or services you request).

Legitimate Interests: Where processing is in our legitimate interests (e.g., improving our services, enhancing website security), provided that these are not overridden by your fundamental rights.

Consent: Where you have explicitly consented to our processing of your personal data for specific purposes.

  1. Payment and Financial Information

5.1. WooCommerce Usage
We use WooCommerce to process and manage online orders. Any personal data (including financial information like card details) is collected and processed through WooCommerce’s secure payment gateways.

5.2. Security Measures
We and our third-party payment processors use industry-standard encryption and security measures to protect your financial data. However, no transmission of data over the internet can be guaranteed to be completely secure.

  1. Sharing Your Data

6.1. Service Providers
We may share your personal data with third-party service providers who assist us in operating our business and providing services to you (e.g., payment processors, website hosting, analytics providers).

6.2. Compliance with Law
We may disclose your personal data if required to do so by law, or in response to valid requests by public authorities (e.g., law enforcement).

6.3. Business Transactions
If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you of any such change in ownership or transfer of assets.

  1. Cookies and Similar Technologies

7.1. What Are Cookies?
Cookies are small text files stored on your device to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

7.2. Why We Use Cookies

To keep you signed in.

To understand how you use our site.

To improve user experience and functionality.

7.3. How to Manage Cookies
You can set your browser not to accept cookies, or to alert you when cookies are being sent. However, in a few cases, some of our website features may not function properly as a result.

  1. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once personal data is no longer required, we will securely delete or anonymise it.

  1. Security Measures

We take reasonable steps to protect your data from loss, misuse, unauthorised access, disclosure, alteration, or destruction. This includes physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

  1. Your Rights

Under UK data protection laws, you have certain rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.

Rectification: You can ask us to correct any incomplete or inaccurate information we hold about you.

Erasure: You can request that we delete or remove your personal data when there is no compelling reason for us to continue processing it.

Restriction: You can ask us to restrict the processing of your personal data in certain circumstances.

Data Portability: You have the right to request the transfer of your personal data to another party.

Objection: You can object to the processing of your personal data under certain circumstances.

Withdrawal of Consent: If we are processing your personal data based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at the details below.

  1. Links to Other Websites

Our website may include links to third-party websites. We have no control over and are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any site you visit.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. If there are significant changes, we will notify you via our website or by other means as appropriate.

  1. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at: info@cafemomus.com

We will do our best to respond to you as soon as possible and within any applicable legal timeframe.

LET’S KEEP IN TOUCH!

We’d love to keep you updated with our latest news and events! 😎

We don’t spam! Read our privacy policy for more info.

A note to our visitors

This website has updated its privacy policy in compliance with changes to European Union data protection law, for all members globally. We’ve also updated our Privacy Policy to give you more information about your rights and responsibilities with respect to your privacy and personal information. Please read this to review the updates about which cookies we use and what information we collect on our site. By continuing to use this site, you are agreeing to our updated privacy policy.